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Noble Systems Corporation (NSC) is a privately held company, which serves the contact center technology industry. Other corporations that provide similar services and compete with NSC are Avaya, inContact, Cisco, Interactive Intelligence and Alcatel-Lucent/Genesys. Noble Systems Corporation offers outbound dialing solutions for collections and customer relationship management that help companies achieve the highest contact rates possible. == Corporation history and acquisitions == In 1985 founder and CEO James K. Noble, Jr. created the Noble solution by utilizing early predictive dialing software ("a predictive dialer is a telephone control system that automatically calls a list of telephone numbers in sequence, screening out no-answers, busy signals, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call."). Four years later, in 1989, the CEO officially formed Noble Systems Corporation, headquartered in Atlanta, Georgia. Noble was the first vendor to offer an open, scalable, fully distributed platform. Noble has about 350 employees globally, including regional U.S. offices and international offices in Australia, Brazil, Germany, India and Mexico. NSC is used by approximately 4,000 client sites worldwide. In November 2007, Noble Systems acquired Amcat, Amcat UK Ltd and Amcat Germany GmbH. In 2009, Noble Systems acquired assets of the TouchStar Software Corporation, including the TouchStar brand and all intellectual properties, as well as TDI (formerly Teledirect) including the Liberation brand and product line and associated intellectual properties. This included the Digisoft line of products, including eTelescript. In January 2010, ''The Atlanta Business Chronicle'' revealed: “In the past five years, Noble has posted a compounded average growth rate of 23 percent; the company would not disclose specific revenue figures.” In October 2011, Noble Systems acquired Open Wave, a Workforce Management (WFM) software and solutions specialist. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Noble Systems Corporation」の詳細全文を読む スポンサード リンク
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